Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using RingAssist's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
RingAssist provides an AI-powered call handling service for contractors and small businesses. Our service answers incoming calls, gathers job information, filters spam, and delivers organized job requests to you.
3. Account Registration
To use our service, you must:
- Create an account with accurate and complete information
- Maintain the security of your account credentials
- Be at least 18 years old
- Accept responsibility for all activities under your account
4. Subscription and Payment
- Subscriptions are billed monthly or annually as selected
- Payment is due at the start of each billing period
- Prices may change with 30 days notice
- Refunds are provided according to our refund policy
5. Free Trial
New users may be eligible for a free trial period. At the end of the trial, your account will be charged unless cancelled. You may cancel at any time during the trial without charge.
6. Acceptable Use
You agree not to:
- Use the service for unlawful purposes
- Transmit spam, harassment, or abusive content
- Interfere with the service's operation
- Attempt to gain unauthorized access
- Resell or redistribute the service without permission
- Use the service for illegal telemarketing or robocalling
7. Call Recording and Consent
Our service may record calls for quality and service delivery purposes. You are responsible for ensuring compliance with applicable call recording laws in your jurisdiction, including obtaining necessary consent from callers where required.
8. Intellectual Property
RingAssist and its content, features, and functionality are owned by RingAssist and are protected by intellectual property laws. You may not copy, modify, or distribute our service without permission.
9. Limitation of Liability
To the maximum extent permitted by law, RingAssist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.
10. Disclaimer of Warranties
The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements.
11. Indemnification
You agree to indemnify and hold RingAssist harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.
12. Termination
We may terminate or suspend your account at any time for violation of these terms. You may cancel your subscription at any time through your account settings.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of material changes by email or through the service. Continued use after changes constitutes acceptance of the new terms.
14. Governing Law
These terms shall be governed by the laws of the United States, without regard to conflict of law principles.
15. Contact
For questions about these Terms of Service, please contact us at:
Email: legal@ringassist.com