Automatic follow-up texts for contractors.
Your customers get an instant confirmation text after every call. They feel taken care of, they know you got their message, and you never have to remember to follow up.
Every situation handled automatically
After-call confirmation
The moment a call ends, your customer gets a text confirming their request was received. No wondering if you got the message.
Appointment confirmation with portal
Customer gets the date, time, and a link to their personal portal where they can confirm, upload photos, or check status.
Photo upload request
A text asks the customer to snap photos of the problem. They tap the link, take a photo or upload from their gallery. You see the issue before showing up.
Job rejection notice
If you can't take a job, the customer gets a polite text with the reason. Professional, immediate, and they're not left hanging.
Deadline reminders
You get a reminder before an unreviewed job auto-expires. The customer is notified too, so nobody is left in the dark.
Date change notifications
When you propose a different date, the customer gets a text with a link to confirm or reject. No phone tag needed.
Three steps. Zero effort.
The call ends
RingAssist finishes the conversation, captures all the details, and creates the job request on your dashboard.
Customer gets a text automatically
Within seconds, they receive a confirmation text with a link to their personal customer portal. No action needed from you.
They confirm, upload, or check status
Through the portal, customers confirm appointments, upload photos of the problem, or check their job status — all without calling you back.
Self-service for your customers
Track progress in real time
Customers see exactly where their job stands with a clear progress tracker: Job Requested, Photos, Review, Confirmed. No need to call and ask.
Job Requested → Photos → Review → Confirmed
Current status: Pending Review. Your contractor is reviewing your request and photos.
Camera or file, their choice
Customers tap the link, take a photo with their camera, or upload from their gallery. They can also decline if photos aren't needed.
"Upload photos of the issue so your contractor can prepare."
Take Photo • Choose from Gallery • Skip Photos
Accept or reject proposed dates
If you propose a different date, the customer can confirm or reject it right from the portal. No back-and-forth calls needed.
"Your contractor proposed Tuesday, March 25 at 10:00 AM."
Confirm This Date • Request Different Time
Real texts, sent automatically
Sent after every call
The customer knows their request was received and has a date on the books.
"Hi Sarah, thanks for calling Mike's Electric. Your appointment for a panel inspection is set for Thursday, March 27 at 9:00 AM. View details and upload photos here: [portal link]"
Helps you prepare
The customer can send photos before you arrive so you know what to expect.
"Hi Sarah, if you can, please upload a few photos of the electrical panel so Mike can come prepared. It only takes a minute: [portal link]"
When you need more info
Trigger a follow-up call from your dashboard and the customer gets a text with any updates.
"Hi Sarah, Mike from Mike's Electric left you an update about your panel inspection. Check the details here: [portal link]"
Before vs. after RingAssist
Your customers deserve a response
Every call gets an automatic follow-up. Start your free trial and never leave a customer waiting again.
Start Free TrialNo credit card required • Setup in under 10 minutes